Sanctuary by Pia Stern

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. All orders are shipped to the purchaser within 7-10 business days. You will receive another notification when your order has shipped. 

For Original Works of Art, Avaulte provides quality packaging. We use (AirfloatSystems Strongbox™) and other high quality packaging shipped via FedEX, UPS, USPS Priority at the expense of the buyer.

The Avaulte artists agrees to ship the purchased original work of art to the purchaser using the packaging and prepared label provided by Avaulte within seven days following the date of purchase (the “Shipping Period”). 

Buyers will be responsible for the cost of shipping through Avaulte's contracted and preferred shipping provider. The Avaulte artist will be responsible for providing accurate weight and dimensions.

Avaulte, LLC provides refunds only for goods damaged in shipment. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return and request for refund, you can contact us at hello@avaulte.com. To be eligible for a refund, you will need to provide proof of damage (i.e. photos of damaged work that will be evaluated by the Avaulte, LLC team in considering cases for refunds). You’ll also need the receipt or proof of purchase. Click here to read our full Refund & Return Policy.

 Email hello@avaulte.com or chat with us